Privacy Policy

 

 

We are committed to protecting the privacy of all visitors to www.EatEasy.co.uk.  Please read the following privacy policy which explains how we use and protect the information that you provide us with.

 

We are registered with the Information Commissioner’s Office for the Data Protection Act.

 

By visiting and/or ordering services on this Website, you consent to the collection, use and transfer of your information under the terms of this policy.

 

1. Information that we collect from you
When you visit the Website or make a EatEasy order through the Website, you may be asked to provide information about yourself including your name, contact details and credit or debit card information. We store personal information but do not store your credit card details. The credit card information is passed directly to PayPal for processing and the card name and number sent to the restaurant so they can check the details on delivery. We do not collect payment immediately, we authorise the transaction and collect payment the next day once we know that the order has been successfully received.

 

We may also collect information about your usage of the Website and information about you from the messages you post to the Website and the e-mails or letters you send to us.

 

2. Use of your information

2.1 Your information will enable us to provide you with access to the relevant parts of the Website, and to supply the services you have requested. It will also enable us to bill you and to contact you where necessary concerning our services. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

2.2 We may use your information to contact you for your views on our services, and to notify you occasionally about important changes or developments to the Website or our services. If you have consented, we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing, and we may contact you by telephone, SMS as well as by e-mail.

2.3 If you have consented, we may also share information with third parties (including those in the food, drink, leisure, marketing and advertising sectors) to use your information in order to let you know about goods and services which may be of interest to you (by telephone, SMS and/or e-mail).

2.4 If you change your mind about being contacted in the future, please let us know by using the contact details set out in section 8 below and/or amending your profile accordingly.

2.5 Please note that by submitting comments and feedback regarding the Website and the services you consent to us including such comments and feedback on the Website and in any marketing or advertising materials. We will only identify you for this purpose by your first name and the city in which you reside.

 

3. Disclosure of your information

3.1 The information you provide to us will be held on our servers in the UK, and may be accessed by or given to our staff working outside the UK.  Those parties process information, process credit card payments and provide support services for us. In addition, we may need to provide your information to any Restaurants with which you have placed an order.

3.2 If you have consented we may allow carefully selected third parties, including marketing and advertising companies, our affiliates and associates, to contact you occasionally about services that may be of interest to you. They may contact you by telephone, SMS as well as by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by using the contact details set out in section 8 below and/or by amending your profile accordingly.

3.3 If our business enters into a joint venture with, purchases or is sold to or merged with another business entity, your information may be disclosed or transferred to the target company, our new business partners or owners.

3.4 We may use the information that you provide to us if we are under a duty to disclose or share your information in order to comply with any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of EatEasy, Restaurants or others. This includes exchanging information with other companies and other organisations for the purposes of fraud protection.

3.5 Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

 

4. Cookies
Cookies are small amounts of information which we store on your computer. Unless you have told us you object, our system will issue cookies to your computer when you use the Website (whether you are a registered or non-registered user). Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by (how to disable cookies) but if you do that, you may not be able to use some features on the Website. Please note that our advertisers may also use cookies, over which we have no control.

 

5. Security and data retention

5.1 We take steps to protect your information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your information for a reasonable period or as long as the law requires.

5.2 Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.

5.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your information, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk.

 

6. Accessing and updating
You have the right to see the information we hold about you and to ask us to make any changes to ensure that it is accurate and up to date. If you wish to do this, please contact us using the contact details set out in section 8 below. We have the right to charge a fee of ten pounds (£10.00) to meet our costs in giving this information.

 

7. Changes to our privacy policy
Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.

 

8. Contact
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to EatEasy Ltd., 69 Godmans Lane, Marks Tey, Essex CO6 1NQ. Or telephone : 07412 053 427.